Of course we are happy to help you, that’s what we are here for.
Whether you are testing our tool free of charge or have been our customer for years, we will be happy to help you with the installation process and any questions that arise, with feedback from your users and, of course, with fault reports.
If you receive a complaint about the accessibility of your website, please gather as much information as possible. It is important for us to know on which page there was a problem, which browser or device was used and in which context the error occurred. Furthermore, it is important for us to know which settings were made in DIGIaccess in order to be able to reproduce the error.
Forward us as much information as possible, we will check everything and try to solve the problem as soon as possible.
In addition, we work on DIGIaccess every day and expand it with additional functions.