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Relevance of the WCAG for your company

Information about WCAG

WCAG stands for Web Content Accessibility Guidelines and contains guidelines for the accessibility of content on the internet. WCAG has set the standard for web content accessibility legislation in most countries around the world.

The WCAG were created by the World Wide Web Consortium, known as W3C, to address the accessibility of websites. The W3C was founded in October 1994 at the MIT Laboratory for Computer Science (MIT/LCS). Founding members include several top scientists and at the end of 2019, the organization had over 440 members, including leaders from business, non-profit organizations, universities and various government agencies.

Originally, W3C focused on the standardization of web protocols so that websites and web tools are compatible with each other. Each W3C standard is reviewed, tested and analyzed several times before it is approved by the members.

Internet accessibility was an early topic addressed by the W3C. The first version of the WCAG was published in 1999. It was revised in 2018, resulting in the WCAG guideline we know today.

Principles of the WCAG

The WCAG is extensive and complex and includes various aspects and requirements. However, the basic principle of all the points elaborated is based on 4 essential principles: perceivable, operable, understandable and robust.
Here are the details:

Perceptible

Perceivable refers to the way in which users perceive content online via their visual, auditory and tactile senses. This concerns aspects such as alternative texts for images, the ability to adjust texts in the areas of contrast, color, text size and spacing, font and similar factors that facilitate readability.

Operable

Usability is the way in which someone can use the website. It is particularly relevant for people with motor disabilities, weak muscles, injured limbs, impaired vision, etc. An operable website must be fully navigable using the keyboard, vision-assisted navigation and other alternatives to a mouse.

Understandable

Comprehensible pages are understandable for everyone. They do not use technical terms or convoluted sentences and do not contain complicated instructions.

Robust

One of the essential factors of a robust site is that it contains clean HTML and CSS code that complies with recognized standards and thus ensures compatibility with the aids of people with disabilities.

Directive as a standard for laws

The WCAG is not a law, but many governments have adopted the guidelines as a standard for their accessibility laws.

Accessibility for digital products and services

Information about EAA/EN301549

The European Accessibility Act (EAA) is a regulation that was adopted by the EU in April 2019 and prescribes accessibility for digital products and services.

EN 301549 ist ein Dokument, das vom Europäischen Institut für Telekommunikationsnormen (ETSI) erstellt wurde. EN 301549 definiert offizielle Standards der Barrierefreiheit im Web.

When did EAA and EN 301549 come into force?

The regulation of web accessibility was a lengthy process that began in the 2000s. Since then, EU authorities have taken into account the needs of citizens with disabilities in their policy decisions.

The important milestones on the way to web accessibility were as follows:

In 2006, the Riga Declaration was issued, which set full Internet accessibility as a goal for the coming years.

In 2010, the European Disability Strategy was adopted to harmonize the accessibility requirements for disabled citizens in all EU member states.

In 2015, the first version of EN 301549 was published by ETSI, in which the accessibility standards for the private sector were defined.

In 2016, the Web Accessibility Directive required all public services to make their websites and associated mobile applications accessible to users with disabilities.

The latest version of EN 301549 was published in 2018 based on the Web Content Accessibility Guidelines (WCAG) of the World Wide Web Consortium (W3C). These defined accessibility standards were enshrined in law with the adoption of the EAA in 2019.

The EAA gives private companies five years to comply with the accessibility requirements. These five years end on June 28, 2025.

What are the EAA’s requirements?

The EAA does not define any country-specific accessibility standards or compliance requirements but, as usual, leaves the detailed elaboration to the sovereignty of the individual member countries. However, the EAA defines usability requirements that are based on WCAG 2.1, such as that no website or digital service may be limited to a single interaction mode. For example, audio content must also be accessible via captions and written text must also be accessible via a screen reader.

Who must comply with the EAA?

The EAA is not designed as a blanket law that affects everyone. The products and services covered by the new law include, for example:

  • Computers and operating systems
  • Telephone services and related equipment
  • Audiovisual media services, such as television broadcasts and related consumer devices
  • Services in connection with air, bus, rail and other passenger transportation
  • Banking services
  • eBooks
  • eCommerce

Although the regulation is originally aimed at public and government groups, it also indirectly affects private companies. Companies that provide services to government bodies in Europe must ensure that their accessibility standards meet the requirements of the law. The EAA also requires that all online services provided by companies are accessible to people with disabilities.

The EU directive defines transition periods and additional requirements: Accordingly, newly created websites had to be accessible by September 2019, while existing websites must be accessible by September 2020. Mobile applications have an extended deadline until June 2021. In addition, the operator of the website must publish an accessibility statement and offer a feedback option for users.

Act on Equality for People with Disabilities

German legislation

The regulations on how website accessibility must be implemented in Germany are set out in the Disability Equality Act and the Accessible Information Technology Ordinance.

The Federal Disability Equality Act (BGG) obliges federal authorities to make their websites accessible. With the amendment of the BGG in 2016, regulations for an accessible intranet were added. In July 2018, it was adapted in line with EU Directive 2102. The following important changes came into force:

Scope of application extended to federal public bodies (Section 12 BGG)

  • Deletion of the undefined “gradual” implementation – the requirements now apply directly
  • Regulation on the accessibility of electronically supported administrative processes from 2021
  • Exemption in the event of a disproportionate burden
  • Obligation to prepare an accessibility statement with feedback mechanism
  • Establishment of a federal monitoring body for accessibility of information technology in the form of a separate, independent department of the German Pension Insurance Knappschaft-Bahn-See (§ 13 BGG)
  • Enforcement proceedings are handled by an arbitration body, which since 2016 has been the Federal Government Commissioner for Matters relating to Persons with Disabilities

The requirements that apply are defined in the Barrier-free Information Technology Ordinance (BITV). The BITV 2.0 is based on the requirements of EN 301 549, which refers to the WCAG.

State laws on accessible information technology in accordance with EU Directive 2102

For public bodies of federal states and municipalities, accessibility on the Internet is regulated by state laws and state-specific ordinances:

  • Baden-Württemberg: State Disability Equality Act – L-BGG and L-BGG Implementation Ordinance, Monitoring Center for Media Accessibility Baden-Württemberg at the German Pension Insurance Baden-Württemberg
  • Bavaria: Bavarian Disability Equality Act – BayBGG and Bavarian Barrier-free Information Technology Ordinance – BayBITV, monitoring body at the State Office for Digitization, Broadband and Surveying
  • Berlin: Barrierefreie-IKT-Gesetz Berlin – BIKTG Bln, monitoring body at the Senate Department for the Interior and Sport
  • Brandenburg: Brandenburg Disability Equality Act – BbgBGG, Brandenburg Barrier-free Information Technology Ordinance – BbgBITV, monitoring body at the State Office for Social Affairs and Care
  • Bremen: Bremisches Behindertengleichstellungsgesetz – BremBGG, monitoring body is the Central Office for Barrier-free Information Technology
  • Hamburg: Hamburg Act on the Equality of Disabled Persons – HmbGGbM, Hamburg Barrier-free Information Technology Ordinance – HmbBITVO, monitoring body at the Office for IT and Digitization (ITD) of the Senate Chancellery
  • Hesse: Hessian Disability Equality Act – HessBGG, Hessian Ordinance on Barrier-free Information Technology – BITV HE 2019, monitoring body for barrier-free IT at the Giessen Regional Council
  • Mecklenburg-Western Pomerania: State Disability Equality Act – LBGG M-V, Barrier-free Websites Ordinance Mecklenburg-Vorpommern – BWebVO M-V, Monitoring Body Ministry for Social Affairs, Integration and Equality
  • Lower Saxony: Lower Saxony Disability Equality Act (Niedersächsisches Behindertengleichstellungsgesetz -NBGG), monitoring body at the Ministry for Social Affairs, Health and Equality
  • North Rhine-Westphalia: Behindertengleichstellungsgesetz Nordrhein-Westfalen – BGG NRW and Barrierefreie-Informationstechnik-Verordnung Nordrhein-Westfalen – BITVNRW, monitoring body at the Ministry of Labor, Health and Social Affairs of the State of North Rhine-Westphalia
  • Rhineland-Palatinate: State law on the equality of disabled people – LGGBehM, Barrier-free Information Technology Ordinance Rhineland-Palatinate – BITV RP
  • Saarland: Saarland Disability Equality Act – SBGG, Saarland Disability Equality Ordinance – SBGVO
  • Saxony: Saxon Inclusion Act and Accessible Websites Act, monitoring body at the German Center for Accessible Reading (read dzb)
  • Saxony-Anhalt: Disability Equality Act Saxony-Anhalt – BGG LSA, State Center for Accessibility at the Saxony-Anhalt Accident Insurance Fund
  • Schleswig-Holstein: Act on Equal Opportunities for People with Disabilities in Schleswig-Holstein (Landesbehindertengleichstellungsgesetz – LBGG), State Ordinance on Barrier-free Access to Websites and Mobile Applications of Public Authorities – BFWebV SH
  • Thuringia: Thuringian law on barrier-free access to the websites and mobile applications of public bodies – ThürBarrWebG, Central Monitoring Office for Digital Accessibility at the Thuringian Ministry of Finance

DIGIaccess meets the standards